NHS Visits and Dental Treatment

At EGO Dental Clinic, we are proud to provide NHS dental care to our local community in Victoria, Pimlico, St James’s Park, and Central London. As an award-winning, family-run dental practice, we are committed to delivering the highest standards of care to every patient.

Limited NHS Availability

We hold a very small NHS contract, which means we can only see a limited number of NHS patients each year. Because of this, NHS appointments are not always immediately available, and we operate a waiting list.

We cannot guarantee how long the waiting time will be, so please contact our reception team for the most up-to-date information on NHS appointment availability.

Despite requesting additional NHS funding so that we can treat more patients, our application has unfortunately not been approved.

What to Do if You Need Urgent Care

If you require urgent dental care and cannot wait for an NHS appointment, you have two options:

  • Be seen privately at our Central London clinic, with immediate appointments often available.
  • Call NHS 111 for urgent dental advice and support.

Why Choose EGO Dental

  • Best New Clinic UK 2018
  • Best Practice London & Nationally 2020
  • Best Patient Care & Best Team National Winners 2022
  • Multi-award-winning, family-run dental practice known for personal care
  • Conveniently located near Victoria Station, Pimlico, and St James’s Park

Our team of highly skilled dentists and specialists are dedicated to providing compassionate care, whether you are seen on the NHS or privately.

NHS Dental Rates

Band 1 dental treatment: £26.80

This covers one or more treatments (as many as are necessary) from the following list :

  • adjusting false teeth (dentures) or orthodontic appliances, such as braces
  • applying sealants or fluoride preparations to the surfaces of your teeth
  • a clinical examination, assessment and report
  • marginal correction of fillings
  • moulds of your teeth – for example, to see how your teeth bite together
  • an orthodontic assessment and report
  • a scale and polish (if clinically necessary)
  • coloured photographs
  • taking a sample of cells or tissue from your mouth for examination
  • treating sensitive cementum (the tissue that covers the root of a tooth)
  • X-rays

Band 2 dental treatment: £73.50

This can cover anything listed in band 1 above, plus any of the following:

  • an addition to your dentures – such as adding a clasp or a tooth
  • apicectomy – removing the tip of the root of a tooth
  • a mouth guard to correct your “bite” (doesn’t include a laboratory-made appliance)
  • fillings
  • free gingival grafts – when healthy tissue from the roof of your mouth is attached to your teeth where the root is exposed
  • frenectomy, frenoplasty or frenotomy – surgery to the folds of tissue that connect your tongue, lips and cheeks to your jaw bone
  • treatment for severe gum disease – such as root planing (cleaning bacteria from the roots of your teeth), deep scaling and a polish, or a gingivectomy (removal of gum tissue)
  • oral surgery – such as removing a cyst, or soft tissue surgery to the mouth or lips
  • pulpotomy – removing dental pulp (the soft tissue at the centre of a tooth)
  • relining and rebasing dentures
  • removing teeth (extraction)
  • root canal treatment
  • sealant to fill small holes or grooves in your teeth
  • splinting loose teeth – for example, after an accident (this doesn’t include laboratory-made splints)
  • transplanting teeth

Band 3 dental treatment: £319.10

This can cover anything listed in bands 1 and 2 above, plus any of the following :

  • Bridges – a fixed replacement for a missing tooth or teeth
    crowns – a type of cap that completely covers your real tooth
  • Dentures
  • Inlays, pinlays and onlays – used to restore damaged teeth
  • Orthodontic treatment and appliances such as braces
  • Other custom-made appliances, not including sports guards
  • Veneers and palatal veneers – new surfaces for the front or back of a tooth

NHS Dentistry FAQ

What happens if I miss or cancel an NHS dental appointment without giving notice?

According to NHS guidance, “If you cannot go to a dental appointment, let the dental surgery know as soon as possible so your appointment can be given to someone else.” If you miss an appointment for any ongoing treatment without letting the dental surgery know, you may need to pay again for a new course of treatment. nhs.uk

Can the practice stop offering me NHS appointments if I miss several?

Yes. NHS policy and many dental practice policies say that if you repeatedly fail to attend or cancel at short notice, the practice may refuse to offer further NHS appointments. For example, if more than two NHS appointments are missed or cancelled with less than 48 hours’ notice (or “short notice”), within a set period (such as two years), no further NHS appointments may be offered at this practice.

Will I be charged for missing an NHS dental appointment?

No. NHS dentists cannot charge you for missing NHS appointments. That is part of NHS policy.

What is a “Failed to Return” (FTR) or “Incomplete Treatment” and when does that apply?

NHS England policy states that where a patient repeatedly fails to attend for planned care, or repeatedly cancels at short notice, the practice follows its ‘Fail to Attend’ / ‘Short Notice Cancellation’ policy. If the patient does not attend, treatment may be recorded as Failed to Return or Incomplete Treatment. The patient may be asked to find another dental surgery if non-attendance continues.

Can I access dental hygienist services or cleaning on the NHS without seeing the dentist first?

No. Under current NHS rules in England, hygienist or hygiene (cleaning) services on the NHS must be under the direction of a dentist. You usually must have a check-up with a dentist (often annually or as advised) before being referred to the hygienist. Direct access to hygienists (i.e. seeing a hygienist without a dentist’s referral) is not available under NHS. Private cleaning or hygienist treatments is private.

What treatments are included on the NHS, and which are private?

NHS services include clinically-necessary treatments “needed to keep your mouth and teeth healthy”, emergency appointments, check-ups, advice, fillings, extractions, etc. Cosmetic treatments are usually not available on the NHS. Dentists must explain which treatments can be provided by the NHS and which are private, including costs.

Do you accept new NHS patients in Victoria, London?

Yes, but places are very limited due to our small NHS contract. Please contact reception to check current availability.

What happens if I cannot get an NHS appointment?

You can either join our waiting list, be seen privately at our clinic, or call NHS 111 for urgent dental advice.

Are private and NHS treatments different?

The quality of care from our dentists is always the same, but private appointments may allow access to wider treatment options and faster availability.

nhs-dental-care
Excellent
EGO Dental Clinic4.8
Based on 198 reviews
tasha39250
2 weeks ago
Had my Invisalign treatment done lasting a year and I am very happy with the outcome such a huge difference has been made to how I feel and look. Golnar was absolutely the best as always and took extra care highly recommend treatment from here. I experienced so much setbacks before this but Golnar took the time to really prioritise my oral health and then we proceeded with the treatment and my oral health is so much better It was definitely worth every penny spent.
Douglas Calabro
2 months ago
I had an amazing experience at Clinic Ego. From the very beginning, the whole team made me feel comfortable, well taken care of, and completely at ease throughout the entire process. The professionalism and kindness of everyone involved really stood out. The results honestly exceeded my expectations I’m genuinely so happy with my new smile. It has made a huge difference for me. Whenever I had questions, everything was handled with patience and support, which I really appreciated. If you’re thinking about dental treatment, I truly recommend Clinic Ego without hesitation. They deserve all the praise and 5 stars.
John Woodhall
3 months ago
I have been visiting Charlie and Golnar at EGO Dental Clinic for a number of years now. Them and their whole team are friendly, welcoming, professional and always give the most sound advice. I have had minor to quite major treatments over my time with them and Charlie has been able to 'save' teeth that other dentists have told were not possible. The range of services and treatments on offer are wide ranging and all are carried out to the highest of standards in terms of technical work and hygiene. I would not want to visit anywhere else for any dental work. Thank you
I’ve been a patient at EGO Dental Clinic in Victoria, London for several years now, and I can confidently say the level of care and professionalism is exceptional. This is a truly special, family-run clinic led by a husband-and-wife team, and you can feel that personal touch from the moment you walk in. The reception team are always welcoming, organised, and attentive, making every visit smooth and stress-free. The clinic itself is immaculate.. one of the cleanest and most well-presented dental environments I’ve ever seen. The design is modern, calming, and clearly thought through with patient comfort in mind. What really stands out is the advanced technology they use.. it’s unlike anything I’ve experienced elsewhere and gives you real confidence that you’re receiving the highest standard of care. Most importantly, they consistently deliver results. On my recent visit, they solved an issue that had been bothering me, with clarity, precision, and care. Everything was explained thoroughly, and I felt completely at ease throughout. Despite the premium level of service, their pricing remains fair and transparent, which is rare to find in Central London. If you’re looking for a dentist in Victoria who combines clinical excellence, cutting-edge technology, and a genuinely caring approach, I highly recommend EGO Dental Clinic.
Response from the owner:Dearest Annie, Thank you so much for taking the time to write such a detailed and thoughtful review.. we truly appreciate it. It means a lot to us that you’ve trusted us for several years. As a family-run clinic, creating a welcoming, personal experience is very important to us, so your kind words about the team and atmosphere really mean a great deal. We’re also pleased to hear that you felt confident in the care provided and that your recent issue was resolved clearly and comfortably. Taking the time to explain everything and ensure patients feel at ease is something we always prioritise. Thank you as well for noticing the clinic environment and technology.. we’ve put a lot of thought into creating a space that feels calm, modern, and reassuring. Your feedback about our pricing and overall experience is greatly appreciated. Thank you again for your trust and your recommendation.. we look forward to seeing you again soon. Warm regards, Team EGO EGO Dental Clinic
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